SHIPPING & HANDLING
UNITED STATES SHIPPING METHODS
Order must be placed by 12PM (EST) to ship within 24-hour. All deliveries are pending credit approval and merchandise availability.
| Shipping Method | Delivery Time | Order Subtotal | Jewelry & Hair Bows | Clothing & Handbags |
|---|---|---|---|---|
| ***FREE Shipping | 5-7 business days | Over $49 | FREE | $10 |
| Standard Ground (Continental United States) |
5-7 business days | Under $49 | $6 | $10 |
| Standard Ground (Alaska & Hawaii) |
9-12 business days | Under $49 | $9 | $13 |
| Standard Ground (Outside of the contiguous United States) |
9-12 business days | -- | $10 | $15 |
| Priority | 2-3 business days | -- | Rates varies by destination |
Rates varies by destination |
| Express | 1 business days | -- | Rates varies by destination |
Rates varies by destination |
Shipping rates as of September 2018
TO GET FREE SHIPPING WITH $50 JEWELRY AND MINI HAIR BOWS PURCHASE:
- Place $49 of qualifying items in shopping cart. No promo code needed.
- The minimum purchase amount for Free Shipping does not include gift wrap charges, purchases of Gift Cards or tax.
- Offer applies to Standard Ground Shipping to one location and may be applied to Priority or Express Shipping for an upgrade fee.
- Free Shipping does not apply to any apparels, clothing, aprons, handbags, wallets, winter accessories, lotions, stationery, glasswear, gifts, antique & collectible items, purchases in the Stone Flower stores, prior purchases or international orders.
- A $10-$15 shipping surcharge on domestic orders applies to customers living outside the contiguous United States: Hawaii, Alaska, Puerto Rico, Guam, American Samoa, Micronesia, Marshall Islands, North Mariana Islands, Palau and U.S. Virgin Islands. Due to size and/or weight, certain items bear a shipping surcharge, which will still apply.
- When shipping to multiple addresses, only shipping to the first address will qualify for Free Shipping; Standard Shipping will apply to all other addresses.
- ***Free Shipping cannot be applied to purchases being shipped to International, Hawaii, Alaska, Puerto Rico, Guam, American Samoa, Micronesia, Marshall Islands, North Mariana Islands, Palau, U.S. Virgin Islands, U.S. territories or APO/FPO addresses.
CANADA & INTERNATIONAL SHIPPING METHODS
We offer international shipping options to all countries. Please note that all prices are in US Dollars.
| Shipping Method | Delivery Time | Order Subtotal | Jewelry & Hair Bows | Clothing & Handbags |
|---|---|---|---|---|
| Canada First-Class International |
7-15 business days | -- | From $13 Rates varies by destination |
Rates varies by destination |
| Worldwide First-Class International |
20-30 business days | -- |
From $25 Rates varies by destination |
Rates varies by destination |
| Standard Ground (Alaska & Hawaii) |
9-12 business days | -- |
Rates varies by destination |
Rates varies by destination |
| Priority | 3-5 business days | -- | Rates varies by destination |
Rates varies by destination |
| Express | 1-3 business days | -- | Rates varies by destination |
Rates varies by destination |
WE DO NOT INCLUDE TAX OR DUTY IN THE PRICE; YOU MAY HAVE TO PAY IT BEFORE DELIVERY TO YOU
- We are usually shipped within 3-5 business days (Monday-Friday) of purchase. Processing time during holiday seasons may take longer. You will be charged at the time the order is placed. When your order ships, we will email you a shipping confirmation with tracking information.
- International shipping is available through USPS First-Class Package International and USPS Priority Mail International.
- Please be aware that all orders to outside the US, regardless of shipping method, may be subject to additional duties and import taxes upon delivery. These fees are calculated by customs officials, and are difficult to estimate prior to shipment.
- We cannot guarantee the actual duty or tax fees charged by the custom officials. Duties and taxes are not included in the prices listed on our website.
- Please also be aware that delays in customs are becoming increasingly common. Packages may take longer to get to international destinations, and unfortunately, we cannot control or prevent this type of delay.
- The Stone Flower is not responsible for a package(s) held in customs or a returned package(s) due to unpaid duties or any other reasons.
- Please note that we do not refund nor credit international customers under any circumstances for a return package(s) from customs. International Shipping Surcharges and additional delivery fees may apply to clothing and handbags items because of size, weight or special handling that is required to make sure your order reaches you safely. *10% surcharge applies to all heavy items over 5 pounds in your shopping cart. The surcharge fee does not apply to jewelry or small accessory items.